Public Consulting Group - Providence, RI
posted 3 months ago
Public Consulting Group LLC (PCG) is seeking a dedicated professional to join our Quality Assurance team. This position plays a crucial role in ensuring the quality and accuracy of Medicaid cost settlement and supplemental payment work. The successful candidate will assist with quality assurance processes, review and improve existing quality control mechanisms, and create documentation such as guides and standard operating procedures. You will work closely with management to establish and promote quality standards, monitor data received from providers, and complete quality assurance checks for assigned projects. Additionally, you will perform quality reviews of work completed by other staff and assist in managing audits associated with school district providers. In a leadership capacity, you will organize and distribute work within the Quality Assurance team, providing supervision and support for junior staff. Your contributions will be vital in decision-making and goal-setting for the team, ensuring that all members are aligned with the project objectives. As part of your project management responsibilities, you will collect, manage, and document data flow across a large set of projects, monitoring progress internally and communicating with partners to ensure timely completion of assignments. Data management is another key aspect of this role. You will be responsible for larger-scale data management tasks that impact multiple projects, assessing and transforming Excel data to fit pre-defined templates, and loading data while confirming correct entry and interaction with automated functions. Identifying and communicating data quality issues will be essential, as will validating tasks performed by junior team members and managing a queue of data management tasks with prompt delivery and clear communication. In terms of data analysis and validation, you will conduct financial analysis of cost reports, including trend analysis and variance analysis, while gathering and interpreting cost data to identify variances and trends. You will perform desk audits of cost reports, validating data against supporting documentation and assisting internal client teams with audit management. Client service is a critical component of this position, requiring effective communication with internal clients regarding data discrepancies, missing information, and upcoming deadlines. You will provide first-line client support via a group email box and shared phone help line, ensuring that all client needs are met promptly and effectively. Special projects may also be assigned as needed, allowing for further contribution to the organization’s goals.