Cooper University Health Care
posted 3 days ago
The Lead Patient Account Representative Follow-Up at Cooper University Health Care is responsible for managing insurance verification and patient communication regarding financial responsibilities such as co-payments and deductibles. This role serves as the primary contact for assigned CBO Patient Account vendors and is focused on providing excellent customer service. The representative will follow up on and resolve active and bad debt account balances while interfacing with various levels of staff and management. Additionally, the position involves analyzing accounts receivable to identify issues and trends.