Lead Product Designer, Network Growth

$133,200 - $159,800/Yr

Bill International Co.,Ltd. - Draper, UT

Full-time - Senior

Draper, UT

Professional, Scientific, and Technical Services

About the position

The Lead Product Designer for Network Growth at BILL will spearhead the design and strategy for features that enhance user acquisition, onboarding, engagement, and retention within the BILL network. This role involves close collaboration with cross-functional teams to understand user needs and drive impactful design initiatives, while also mentoring other designers and contributing to the design culture within the organization.

Responsibilities

• Design and implement user-centric experiences to improve engagement and value for members.
• Utilize qualitative insights and quantitative data to iterate on designs that enhance conversion rates and reduce churn.
• Lead cross-functional collaboration with Product Management, Engineering, Research, Data, and Product Marketing teams.
• Use data and user insights to inform design decisions and optimize strategies.
• Conduct user research to understand user needs and preferences, translating insights into design strategies.
• Own the entire design process from research and ideation to testing and implementation.
• Develop innovative design strategies that meet both end-user and internal team requirements.
• Mentor and inspire other designers, fostering a collaborative team culture.
• Present design concepts and updates to senior leadership and stakeholders.
• Contribute to and evolve the design system for consistency across products.
• Develop high-fidelity prototypes and lead usability testing sessions.
• Work with data and growth teams to validate designs through A/B testing and experimentation.
• Collaborate with product managers and engineers to scope design projects and ensure timely delivery.

Requirements

• 8+ years of experience in human-centered design practices for digital or mobile products.
• Experience working with agile teams and aligning design with product and business roadmaps.
• Strong analytical skills for creating data-backed solutions that balance user needs with business objectives.
• Excellent communication skills to articulate design rationale across various audiences.
• Proficient in gathering and interpreting data to make informed design decisions.
• Experience in A/B testing and rapid iteration of designs.

Nice-to-haves

• Experience in financial technology or working with SMBs.
• Ability to navigate complex design challenges and ensure consistent design language.
• A growth-focused mindset centered on constant innovation and customer empathy.

Benefits

• Health savings account
• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance