Lead Product Designer

$156,700 - $188,000/Yr

Bill International Co.,Ltd. - San Jose, CA

posted 3 months ago

Full-time - Senior
Hybrid - San Jose, CA
Professional, Scientific, and Technical Services

About the position

Do the best work of your career as a champion for small and mid-size businesses. BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you're looking for a place that helps you do the best work of your career, look no further than BILL. Make your impact within a rapidly growing Fintech Company. As the product design leader in BILL's core AP workflow, you will lead the team to vision and execute on the most efficient, accurate and flexible bill entry and management experience. You will apply your knowledge on customers' pain points and desires, to identify opportunities, ideate solutions, test, iterate, and ship products to SMB while you meet the business goals. You will collaborate closely with cross functional and cross pillar teams to leverage the cutting edge AI technology, articulate the design solutions, educate and advocate for customers. You will make a big impact, help SMB save time and efforts and give time back to their business.

Responsibilities

  • Lead cross-functional collaboration by working closely with Product Management, Engineering, Research, Data, and Product Marketing teams.
  • Utilize data and user insights to inform and guide design decisions.
  • Conduct user research to uncover and deeply understand user needs, pain points, and preferences.
  • Own the entire design process, from initial research and ideation to design, testing, validation, and final implementation.
  • Develop and implement innovative, adaptable design strategies that address both end-user and internal team requirements.
  • Mentor and inspire other designers, fostering a collaborative and positive team culture.
  • Regularly present design concepts, strategies, and updates to senior leadership and key stakeholders.
  • Contribute to and help evolve the design system, ensuring consistency and scalability across products.
  • Develop high-fidelity prototypes and lead usability testing sessions to validate design concepts.
  • Collaborate with product managers and engineers to scope design projects, establish timelines, and ensure on-time delivery of high-quality designs.

Requirements

  • 7+ years of expertise applying human-centered design practices to digital or mobile product experiences across all development phases.
  • Experience working with multiple agile teams, aligning design, product, and business roadmaps, and collaborating effectively with diverse stakeholders.
  • Ability to navigate complex design challenges, ensure consistent design language, and create user-centered solutions that drive business growth.
  • Deep understanding of user needs, industry trends, and competitive landscape to craft engaging, intuitive, and user-friendly product experiences.
  • Strong analytical skills to create data-backed solutions that balance user needs with business objectives.
  • Excellent communication skills to articulate design rationale and strategic implications across various audiences.
  • A growth-focused mindset centered on constant innovation, applying customer empathy to build accessible and inclusive user experiences.
  • Proficient in gathering, interpreting data and making data informed decisions.
  • Extensive experience forming hypotheses and creating light weight experiments to validate assumptions and obtain learning quickly.
  • Experience working for SMB or in financial technology.

Benefits

  • Health savings account
  • Employee stock purchase plan
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Employee discount
  • Life insurance
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