Lumen Technologies - Concord, NH

posted 22 days ago

Full-time - Mid Level
Concord, NH
Telecommunications

About the position

The Lead Product Development Manager at Lumen is responsible for overseeing a large cross-functional team to develop and deliver services that align with business objectives and the portfolio roadmap. This role emphasizes adherence to new product development methodologies, effective change management, and strong communication skills. The manager will play a crucial role in evolving the company's product solutions and will establish relationships with key leaders across the business and external partners to ensure program success.

Responsibilities

  • Meet or exceed committed business outcomes, including financial performance, customer experience and employee experience goals and objectives
  • Liaison and leadership across/vertically throughout the Company to ensure relevant evolution of Core Solutions
  • Key Interactions: Intake, Prioritization, Planning, Scheduling, Tracking, Delivery & Launch
  • Works consistently with Product Management, Software Delivery Organizations, Innovation, Architecture, Engineering, Finance, Business Unit, Operations, Sales, Sales Overlay and other organizations as part of the planning, design, development, and launch of new products and services
  • Identification and resolution of barriers to success for both milestone attainment and achievement of desired business outcomes
  • Ensures the effective transition of strategic programs from ideation to development to lifecycle management, delivering on the identified minimum viable experience (customer and employee) standards.

Requirements

  • Bachelor's Degree or equivalent education and experience
  • 8+ years of experience in product development in a telecommunications Industry
  • Knowledge of General Services Administration (GSA) Enterprise Infrastructure Solutions (EIS) Contract

Benefits

  • Health insurance
  • Life insurance
  • Voluntary lifestyle benefits
  • Short-term incentives
  • Sales compensation
  • Long-term incentives for Director and VP positions
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