Lead Product Manager, Systems

Thomson Reuters - Eagan, MN

Full-time - Mid Level

Hybrid - Eagan, MN

10,001+ employees

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About the position

The Lead Product Manager will oversee the Go-to-Market Salesforce CRM system, focusing on Sales Cloud and AI Solutions for the global sales workforce. This role involves managing the product development lifecycle, collaborating with various teams, and setting a bold product vision and strategy. The Lead Product Manager will prioritize product direction based on market trends, customer feedback, and analytics, ensuring alignment with business objectives and stakeholder needs.

Responsibilities

• Drive the Go-to-Market Salesforce CRM system for Sales Cloud and AI Solutions.
• Oversee the product development lifecycle and manage a team of product owners.
• Develop a comprehensive product vision, strategy, and roadmap.
• Set key business objectives (OKRs) for the product.
• Interpret and assess customer problems and business needs to offer solutions.
• Build and maintain a product roadmap in collaboration with technology and business leads.
• Serve as the customer voice for engineering teams and prioritize the product backlog.
• Demonstrate leadership by taking ownership of product performance and reliability.
• Define and communicate a clear vision for CRM and Sales AI solutions.

Requirements

• 8+ years of experience as a Product Owner, Product Manager, or similar role in product management.
• Strong experience with Salesforce CRM platform.
• Excellent communication and interpersonal skills to build productive relationships.
• Knowledge of product design, deployment, and maintenance in an enterprise environment.
• Ability to manage risk and keep stakeholders informed.
• Experience working collaboratively with commercial teams, technology teams, and external partners.
• Proven ability to achieve strategic goals in a fast-paced environment.
• Expertise in Agile methodologies and product development life cycles.
• Bachelor's or master's degree in computer science or a related field.

Nice-to-haves

• Salesforce Certifications and experience with Sales AI solutions.
• Experience with people management.
• Familiarity with financial concepts and budget management.

Benefits

• Hybrid Work Model with flexible working environment.
• Comprehensive benefit plans including flexible vacation and mental health days.
• Work from another location for up to 8 weeks a year.
• Headspace app subscription for mental wellbeing.
• Retirement savings and tuition reimbursement programs.
• Employee incentive programs and resources for wellbeing.
• Access to LinkedIn Learning and internal Talent Marketplace for development.
• Two paid volunteer days annually and ESG initiatives for social impact.