Lead Product Manager- Technical

$137,000 - $218,000/Yr

Mastercard - Harrison, NY

Part-time - Senior

Harrison, NY

Credit Intermediation and Related Activities

About the position

The Lead Product Manager - Technical at Mastercard is responsible for driving ongoing projects on the Salesforce platform, focusing on Sales, Marketing, and BI/AI capabilities. This role involves collaborating with business owners to capture requirements, supporting scrum teams, and managing relationships with key stakeholders. The position requires a strong understanding of product functionality and dependencies, as well as the ability to lead acquisition integration projects and ensure the delivery of engineering work through various teams.

Responsibilities

• Capture requirements from business owners to deliver solutions in an agile environment.
• Act as a liaison between technical teams, testing teams, and business stakeholders.
• Develop and maintain essential documentation including functional specifications and design documentation.
• Collaborate with the scrum team to ensure a clear understanding of business expectations.
• Provide recommendations on potential future projects based on the broader product vision and roadmap.
• Show leadership skills in decision-making across different teams.
• Manage relationships with key stakeholders effectively.
• Lead acquisition integration projects and other strategic initiatives.
• Proactively manage the end-to-end delivery of engineering work through the engineering team and dependent organizations.
• Report on project progress and ensure all dependencies are covered.

Requirements

• 10+ years of experience working in the Salesforce ecosystem.
• Salesforce Sales Cloud Consultant/Admin experience and certifications.
• Experience with Marketing Automation tools such as SFMC and Pardot.
• Exposure to other Salesforce clouds like Experience, Revenue, and Service is beneficial.
• Experience with Salesforce Data Cloud and Einstein GPT/Co-Pilot use cases is an advantage.
• Experience with Content Management tools such as Seismic.
• Experience with PSA/Financial Force, Order Management, and CPQ tools is a plus.
• Understanding of system integrations, ETL, and BI tools is advantageous.
• Proficient in working with Excel spreadsheets, data loads, and creating mapping templates.
• Excellent verbal and written communication skills.
• Experience in a fast-paced and dynamic work environment.

Nice-to-haves

• Experience with Salesforce Data Cloud and Einstein GPT/Co-Pilot use cases.
• Exposure to PSA/Financial Force, Order Management, and CPQ tools.

Benefits

• Medical, prescription drug, dental, and vision insurance
• Disability and life insurance
• Flexible spending account and health savings account
• 16 weeks new parent leave
• Up to 20 paid days bereavement leave
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits