Lead Product Manager Technical

Mastercard - O'Fallon, MO

Part-time - Mid Level

O'Fallon, MO

Credit Intermediation and Related Activities

About the position

The Lead Product Manager - Technical (PMT) for Token Mapping Service (TMS) is responsible for providing business analysis to support the definition and implementation of the TMS, which retrieves PAN numbers from Token numbers during authorization. This role requires collaboration with agile software development teams to analyze business requirements and deliver high-quality features that meet customer expectations. The successful candidate will become a subject matter expert in MDES Token Mapping services and will apply their analysis skills to various challenges, including new roadmap features and system integrations.

Responsibilities

• Analyze business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific business requests.
• Identify gaps and charter new platform capabilities as required.
• Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities.
• Communicate clearly and concisely (both verbally and written) so that problems are effectively analyzed and outcomes agreed.
• Exhibit expertise within platform feature area and coordinate with interdependent teams.
• Continuously monitor feature development at the feature level.
• Review product demo with the development team against acceptance criteria for the feature set.
• Prepare launches and monitor platform performances, adoption, and operational health for feature sets.
• Identify issues that will keep the platform features from delivering on time and/or with the desired requirements and communicate to leadership.
• Support and participate in post-launch reviews and ensure feedback is reincorporated into the feature.
• Work with internal teams and customer service to identify, classify, and prioritize feature-level customer issues.
• Read Java code if/when needed to help troubleshoot possible issues and/or confirm business logic implemented.
• Support development of user and release documentation.

Requirements

• Strong technical background to work closely across multiple technical teams driving solutions that match the platform's architecture.
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with technical teams.
• Strong written and oral communication skills in English.
• Ability to negotiate requirements and build effective relationships with key stakeholders.
• Finance or Payment Industry experience is desirable.
• Ability to balance work across multiple projects/work streams while still meeting deadlines.
• Familiarity with ISO 8583.

Benefits

• Medical, prescription drug, dental, and vision insurance
• Disability and life insurance
• Flexible spending account and health savings account
• 16 weeks new parent leave
• Up to 20 paid days bereavement leave
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits