Lead Product Manager

Disney Experiences - Orlando, FL

Full-time - Mid Level

Orlando, FL

About the position

The Lead Product Manager will spearhead the delivery of new resort build initiatives at Disney Experiences Technology & Digital. This role focuses on enhancing guest experiences through major refurbishments, rebrands, and new builds, ensuring seamless and magical interactions. The ideal candidate will be proactive and results-driven, with a strong ability to create and execute a product vision while leading critical initiatives such as automated room assignments and housekeeping automation.

Responsibilities

• Develop and manage the product vision and roadmap for two distinct groups of products.
• Provide guidance and direction to junior product managers within the Resort Technology organization.
• Serve as a passionate advocate for the products, educating stakeholders and customers about product features and benefits.
• Conduct market research to understand industry trends and customer needs.
• Build short and long term budget estimates to execute on the roadmap.
• Execute discovery work for resort builds, refurbishments, or rebrands, engaging appropriate technology teams for estimates.
• Lead requirement-gathering, user story creation, and overall product direction with cross-functional teams.
• Collaborate with solution architects to provide solution design and prepare technical specifications.
• Write detailed functional specs for developers, guiding them through the product's high-level architecture.
• Facilitate scope definition and cross-functional planning sessions.
• Define and monitor key performance metrics to track product performance and identify areas for optimization.
• Prepare and present high-level plans and budget requirements to executives and stakeholders.
• Develop and maintain strong relationships with stakeholders and cross-functional collaborators.
• Coordinate and communicate product releases and updates.

Requirements

• Minimum of 7 years of related work experience as a Product Manager in a large organization.
• Proven ability to drive product delivery from concept to execution.
• Working knowledge of managing budgets and budget allocations.
• Strong understanding of software development lifecycle (SDLC).
• Demonstrated ability to translate business needs into technical requirements.
• Advanced skill in writing business, technical, and functional requirements.
• Experience with solution design, writing specs, and creating sequence diagrams.
• Strong technical background with the ability to lead complex initiatives.
• Proven experience with APIs, integrations, and working with technical components.
• Proficiency with Microsoft Office and collaboration tools like Jira, Smartsheet, and Confluence.
• Excellent communication skills, both written and verbal.

Nice-to-haves

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
• Experience in the hospitality or lodging industry.
• Familiarity with Resort Operations and Disney Vacation Club.
• Experience with Agile development methodologies.

Benefits

• Health insurance
• Dental insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities