Lead Product Manager

$88,000 - $157,000/Yr

Spectrum - Greenwood Village, CO

Full-time - Mid Level

Greenwood Village, CO

5,001-10,000 employees

Telecommunications

About the position

As a Lead Product Manager at Spectrum, you will play a crucial role in shaping the direction of the company's product offerings. You will be responsible for enhancing the customer experience, driving product strategies, and collaborating with key stakeholders to implement these strategies effectively. This position requires a strong understanding of digital best practices and the ability to diagnose complex issues while advocating for excellence in product development.

Responsibilities

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Understands digital best practices in accessibility, usability, requirement writing, agile development, software product management, web analytics, and product lifecycle management.
• Brings proven knowledge of industry best practices in product development and translates appropriate steps for unique organization and market position.
• Diagnoses complex issues and evaluates, recommends, and executes the best resolution.
• Shapes the direction of Charter's product set and advocates for excellence in all areas.
• Evaluates proposed features and enhancements from the perspective of the digital user experience and makes decisions in the best interest of the consumer.
• Responsible for the development and communication of product strategies dependent on new services/features to drive financial results.
• Builds relationships with key stakeholders in product, marketing, and customer operations to implement strategy.
• Provides a data-centric perspective, using data as the driver and influencer of priority and measurements of success.

Requirements

• 5+ years of experience in product development/management.
• Bachelor's Degree or relevant experience.
• In-depth foundation in Word, Excel, PowerPoint.
• In-depth knowledge of digital SDLC tools such as JIRA.
• Demonstrates strong business sense and sense of urgency to achieve business results.
• Ability to adapt to a new environment and make an impact quickly.
• Ability to manage and foster change.
• Ability to influence large, cross-functional teams in order to achieve business goals and results.
• Ability to listen to multiple points of view and synthesize against goals for recommendations.
• Ability to plan, prioritize and organize effectively and independently.
• Ability to drive multiple projects and tasks.
• Ability to make decisions and solve problems while working under pressure.
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to strategize solutions based on data analysis.

Nice-to-haves

• Telecom experience.

Benefits

• High quality and affordable health care coverage for all employees and their family members.
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan.
• Paid time off including vacation, sick time, personal days, and holidays.
• Free and discounted Spectrum services and deep discounts on Spectrum Mobile regardless of where you live.
• Tuition reimbursement and continuous learning opportunities.