DocuSign - San Francisco, CA
posted 3 months ago
The Lead Product Operations Analyst at DocuSign plays a pivotal role in bridging teams across various functions to deliver exceptional products to customers. This position requires a strategic thinker who can efficiently align cross-functional collaborators and has a strong business acumen. The analyst will develop scalable frameworks that support the product lifecycle, leveraging firsthand product experience to identify areas for improvement and implement best practices that connect operating lines across functions. This role is essential in fostering seamless collaboration among teams, ensuring that the product development process is efficient and effective. In addition to developing frameworks, the Lead Product Operations Analyst will contribute to business reviews and decision-making forums, providing a neutral perspective based on established scorecards and governance frameworks. The analyst will drive key business and product decisions among senior leadership teams at critical moments in the product lifecycle, ensuring that all stakeholders are aligned and informed. This position also involves delivering impactful presentations and communications that enhance understanding and alignment on objectives across various functions. The analyst will be responsible for identifying complex problems within the organization and leading programs and processes to address them. This includes influencing and advising team members and executive management to drive programs to completion. Establishing and leading operating processes and tools for effective organizational management is also a key responsibility. The Lead Product Operations Analyst will champion quick decision-making and hold themselves and their team accountable for achieving goals, ultimately playing a critical role in getting DocuSign's products into the hands of customers.