Fifth Third Bank - Cincinnati, OH

posted 4 months ago

Full-time - Mid Level
Cincinnati, OH
Credit Intermediation and Related Activities

About the position

The Product Owner at Fifth Third Bank will play a pivotal role in shaping the future of banking products by partnering with various teams across the organization. This position requires a strategic mindset to identify product needs and opportunities within targeted lines of business and functions. The Product Owner will collaborate closely with business, technology, and analytics partners to prioritize and articulate new features, guiding them from ideation through to production release in an Agile development environment. The focus will be on ensuring that key outcomes are met, driving product adoption, and supporting business objectives. In this role, the Product Owner will lead a continuous prioritization process aimed at maximizing value, mitigating risks, and delivering business benefits. They will be responsible for driving key outcomes that support regulatory and compliance needs, new revenue growth, and process optimization. Staying informed about new technologies is crucial, as the Product Owner will push boundaries to introduce innovative solutions that build trust and exceed customer expectations. The Product Owner will act as a change agent, leveraging Agile practices to maximize results in terms of performance, availability, business agility, and cost optimization. They will be accountable for risk management, ensuring that all actions align with the bank's policies and procedures while fostering a positive customer experience. The role also involves adhering to governance processes defined by the enterprise, ensuring that the product outcomes align with the bank's strategic goals.

Responsibilities

  • Partner with Lines of Business teams, business functions, and IT teams to define product needs and opportunities.
  • Collaborate with business, technology, and analytics partners to prioritize, articulate, and deliver new features from ideation through production release in Agile development.
  • Guide cross-functional product teams in the implementation of product roadmap deliverables, capabilities, and adoption.
  • Lead a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits.
  • Drive key outcomes in support of regulatory & compliance needs, new revenue growth, process optimization, and other business-wide analytics needs.
  • Stay informed on new technologies and introduce innovative solutions to exceed customer expectations.
  • Act as a change agent for technologies and support processes by leveraging Agile practices to maximize results.
  • Provide transparency and ongoing communications with line of business partners and key stakeholders.
  • Collaborate with Agile Scrum teams on new feature development, including building backlog and participating in agile team ceremonies.
  • Engage with research teams to define and implement customer usability testing and co-creation studies.

Requirements

  • Bachelor's Degree required.
  • Five years of related experience.
  • Demonstrated success in strategic development and program execution.
  • Experience working in Agile development preferred.
  • Solid product management background preferred.
  • Strong presence with the ability to interact with and influence all levels of the organization.
  • Strong consultative and well-articulated communication and writing skills.
  • Business acumen and understanding of business processes related to products and customers.
  • Inclusive leadership skills that foster creative thinking and innovation.
  • Ability to self-motivate and work well independently and with different teams.

Nice-to-haves

  • Experience in the banking or financial services industry.
  • Familiarity with data analytics and customer usability testing.
  • Knowledge of regulatory compliance in banking.

Benefits

  • Health insurance coverage.
  • 401k retirement savings plan.
  • Paid holidays and vacation time.
  • Professional development opportunities.
  • Flexible scheduling options.
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