Lead Program Manager

Lumen TechnologiesAustin, TX
485d$80,510 - $107,340Remote

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About The Position

The Lead Program Manager at Lumen is responsible for directing and coordinating campaign development aimed at reducing customer churn, minimizing order cancellations, and enhancing the overall customer experience within the Mass Markets product portfolio. This role involves strategic planning, stakeholder collaboration, and performance tracking to meet churn targets and improve key performance indicators (KPIs).

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