Disability Solutions - Kansas City, MO
posted 3 months ago
This position will report within Mission Assurance Performance Excellence / Improvement, an organization responsible for the acceleration of Product Realization performance improvement, both internally and externally, building NSE unity and support. The optimal candidate will help create, apply, and mature Change/Transition Management (TM) capability across KCNSC and the NSE. They will support MOS Design, Execution, and Maturity for internal functional customers by leveraging standard methodologies to help sustain process improvements and implementation efforts. In addition, the candidate will support external initiatives and best practice adoption through benchmarking and collaboration. The application and maturation of Change/Transition Management (TM) capability across KCNSC and the NSE will involve supporting internal and external cultural and change management initiatives by leveraging the NSE Performance Excellence Team. The role will also focus on problem-solving and continuous improvement, leveraging Lean Six Sigma (LSS) and Total Experience (TX) principles. Cultural Transition is another key aspect of this role, where the candidate will support internal and external cultural initiatives by leveraging the KCNSC Learning Strategy Committee and the NSE Performance Excellence Team. Benchmarking and collaboration will be essential, as the candidate will support external initiatives and best practice adoption through the NSE Working Groups, including NSE Performance Excellence, PICWG, SMWG, etc. The candidate will also support the enhancement and tailored functional applications of the KCNSC Management Operating Systems, currently focusing on design, execution, and maturity, resulting in enhanced execution performance. The responsibilities include integrating customer needs with business competencies to drive accelerated performance improvement, managing processes and systems associated with the Transition Management (TM) MOS design, execution, and maturity, and fostering effective working relationships across business segments to ensure business-wide focus, consistency, and accountability. The candidate will manage relationships with functional counterparts in the industry and the parent corporation to leverage contemporary Lean/Six Sigma/Total User Experience (TX) and related systems, processes, and tools. They will execute strategic and tactical Lean/Six Sigma improvement activities across the business enterprise, complete gap analysis assessments, and drive appropriate industry best practices throughout the business. The role also involves assuring individual project accomplishments and overall work unit effectiveness are achieved relative to committed objectives, driving continual operational alignment of project management excellence with strategic goals, and potentially leading KCNSC or NSE-wide programs and activities to standardize and execute best business processes. Additionally, the candidate may own, develop, and provide leadership for the execution of business training and development across the organization and potentially across elements of the NSE.