Lead Recreation Assistant - Joe Farmer Recreation Center

About the position

The position is focused on facilitating recreational activities for the citizens of Allen by providing customer service at athletic facilities. Responsibilities include registering citizens for various programs, processing transactions, maintaining the facility, supervising activities, and providing administrative support. The role may also involve directing other employees and requires flexibility to work special events throughout the year.

Responsibilities

• Provide customer service by greeting members and answering phone calls.
• Register citizens for membership, classes, camps, and activities using ACTIVE software.
• Process Point-Of-Service transactions and handle payments.
• Assist in opening and closing facilities, including cash reconciliation.
• Supervise the climbing wall and ensure proper techniques are used by patrons.
• Maintain the climbing wall and check equipment for safety.
• Report facility issues and handle customer complaints.
• Provide administrative services and assist with marketing materials.
• Assist in training and reviewing daily tasks of staff.
• Serve as Manager on Duty when required.

Requirements

• High School diploma or equivalent.
• One (1) year of relevant work experience.
• Valid Class C Driver's License.
• CPR/First Aid certification required or ability to obtain within 90 days of hire.