Lead RN Patient Logistic Center

HCA Healthcare - Tamarac, FL

Part-time,Full-time - Mid Level

Tamarac, FL

Hospitals

About the position

The Lead RN Patient Logistic Center at HCA Healthcare is responsible for overseeing the daily operations of the transfer center, which manages patient movement and logistics for over 34 hospitals and emergency rooms. This role involves coordinating the timely placement of critical patients, ensuring efficient communication between healthcare providers, and maintaining high standards of care. The Lead RN will also play a vital role in quality assurance and improvement, staff training, and operational efficiency.

Responsibilities

• Oversee daily operations consistent with departmental goals.
• Monitor orientation of new staff through collaboration with preceptor.
• Complete initial review of service inquiries and recoveries and communicate results with TC leadership.
• Serve as the primary point of contact in the absence of TC leadership.
• Assist management with scheduling and covering open shifts.
• Responsible for QA/QI of data, phone calls, and reports.
• Assist with staff communication, provide updates, and maintain standards.
• Identify inefficiencies and strive to improve current operations.
• Meet with leadership regularly to communicate and resolve issues.
• Act as a liaison between staff and leadership.
• Maintain the Transfer Center documentation system by updating locations and providers as required.
• Exercise good judgment in emergency situations.
• Set a good example for staff by adhering to office policies and maintaining a positive attitude.
• Bring problems or issues to leadership's attention in a timely manner.
• Play a vital role in emergency operations.
• Assist in data collection, monitoring, evaluation, and analysis of data.

Requirements

• Management RN License
• Customer service experience
• Mid-level supervising experience
• Bachelor's degree in nursing preferred
• Veterinary critical care experience
• ER critical care experience
• Leadership skills
• Excellent communication skills

Nice-to-haves

• Prior management/supervisory experience in a healthcare related field
• Minimum 5 years of healthcare experience
• Critical Care or Emergency Department experience

Benefits

• Employee stock purchase plan
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Adoption assistance
• Family leave
• Vision insurance
• 401(k) matching