Lead Sales Analytics (Hybrid) Job Details | Nestle Operational Services Worldwide SA
Nestle International - New York, NY
posted 4 days ago
About the position
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! The eCommerce Sales Analytics Lead (E-Retail) will drive data-driven decision-making across our eCommerce Retail operations. This role will be responsible for developing and implementing analytics & reporting strategies to optimize sales performance, enhance customer experience, and improve operational efficiency. The eCommerce Sales Analytics Lead will also act as an individual contributor and have a strong ability to collaborate with cross-functional stakeholders, leveraging their expertise in SQL and Python to extract actionable insights from complex datasets. This role will also play a crucial part in shaping the company's data strategy and fostering a culture of data-driven decision-making throughout the organization. This is a hybrid-based role that will work up to 2 days a week onsite at Nespresso's office in NYC (Manhattan Herald Square District) and the rest remotely from home. Candidates must have experience working with Amazon.com, Walmart.com, Target.com and/or other large E-Retailer platforms.
Responsibilities
- Access key data streams (Amazon Vendor Central, Walmart.com, Target.com, Third Party platforms) to extract relevant data to drive actionable insights using SQL / Python, Excel
- Analyze and provide ad hoc insights as needed to support e-retail commercial activities
- Identify & communicate trends that reflect either opportunities or threats to the business
- Analyze nespresso.com & app sales performance, develop actionable insights, and craft recommendations that drive commercial success across B2C & B2B
- Partner with Customer Analytics to align insights & performance reporting
- Operate as the first point of contact with business teams on sales performance related questions across B2C & B2B owned digital properties
- Work closely with the B2C / B2B F&C to build short to long-terms ambitions for the channels
- Work closely with stakeholders to understand business needs & develop relevant KPIs to monitor
- Partner with Customer Analytics & Data Capabilities to develop needed data models / data streams to support reporting
- Develop & maintain reports and dashboards on sales performance, pricing, and competitive activity
- Work with business stakeholders to democratize access to data & key KPIs
- Partner with cross-functional teams to automate dashboards & reports where relevant
Requirements
- Bachelor's degree required, Computer Science, Math, Engineering, Statistics, or other quantitative disciplines (desired)
- MA/MS (preferred)
- 5+ years hands-on experience in Data analytics / Business analytics / CRM / Reporting
- Demonstrated fluency in using MS Excel (Pivot Tables, V-Lookups, Formulas, Charts/Graphs) and MS Office Suite
- 1-2 years' experience in SQL and Python/R (or similar coding language) for analytics.
- Experienced with BI and data visualization tools (Power BI a plus)
Nice-to-haves
- Strong inquisitive nature; eager to look root causes and details
- Strong ability to translate data into insights to management with accuracy, reliability
- Strong analytical skills, ideally developed in a commercial role preferably within an Internet or retail/consumer products business and/or management consulting
- An individual that can change directions quickly to respond to new information and changing circumstances with pragmatism
- An excellent communicator with presentation skills, both verbal and written
- Able to prioritize and manage several projects at the same time
- Able to drive discussions with senior management on business performance and strategic topics
Benefits
- 401k with company match
- Healthcare coverage
- Performance-based incentives
- Competitive total rewards package
