LEAD SALES ASSOCIATE-PT

Dollar General - Cary, NC

Full-time - Entry Level

Cary, NC

5,001-10,000 employees

General Merchandise Retailers

About the position

The Lead Sales Associate at Dollar General functions as a Cashier and/or Stocker while acting in a lead capacity in the absence of the Store Manager or Assistant Store Manager. This role is essential for maintaining store operations, providing exemplary customer service, and maximizing profitability while ensuring a safe and secure shopping environment.

Responsibilities

• Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
• Assist in setting and maintaining plan-o-grams and programs.
• Provide exemplary customer service.
• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• Authorize and sign for refunds and overrides; count register; make bank deposits in the absence of the Store Manager or Assistant Store Manager.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Requirements

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Benefits

• Health Insurance Coverage Options Available to All Employees
• Flexible Spending Accounts
• Short-Term and Long-Term Disability
• Life Insurance Options
• LifeLock Identity Theft Protection
• MetLaw Legal plan
• Parental Leave
• Adoption Assistance
• Better Life Wellness Program
• Employee Assistance Program, including access to counseling
• Healthy Lifestyle and Disease Management Programs
• Financial Wellness, including employee discounts
• Retirement Savings Plan with company match
• Competitive base pay
• Annual bonus opportunity
• Service award recognition program
• Paid vacation and holidays