Lead Salesforce Developer

Oncourse Home Solutions - Naperville, IL

Full-time - Senior

Naperville, IL

251-500 employees

About the position

The Lead Salesforce Developer at Oncourse Home Solutions will be responsible for creating and maintaining custom Salesforce solutions, utilizing expertise in Apex, Visualforce, and Lightning Web Components. This role involves collaboration with cross-functional teams to gather business requirements and develop scalable solutions, while also mentoring junior developers. The position is integral to the success of the development team and reports directly to the Director of Salesforce and Integrations.

Responsibilities

• Design Sales/Service Cloud solutions by collaborating with application owners, business analysts, solution architects, and product owners to meet business needs.
• Act as an individual contributor for tasks/projects, including understanding requirements, design, coding, testing, and deployment.
• Support, maintain, and enhance existing Sales/Service Cloud applications for optimal functionality.
• Collaborate with stakeholders and other developers to identify and implement system improvements.
• Develop end-to-end Salesforce solutions, including custom platform development (APEX, Triggers, Lightning Web Components, Visualforce) and external data integration (middleware tools, Salesforce APIs).
• Develop and maintain integrations with other business systems, such as Oracle ERP and CRM, Amazon Connect, and Payment Gateway.
• Provide application support by analyzing, replicating, and fixing defects, and conducting root cause analysis.
• Troubleshoot and resolve functional and performance-related issues.
• Support post-deployment activities, including knowledge transfer, process documentation, and application bug fixes.
• Enhance call center operations through the use of AI-enabled tools and technologies.
• Participate in code reviews to ensure best practices are implemented for existing and new Salesforce solutions.
• Troubleshoot issues, provide recommendations, and oversee solution implementation in areas of data integrity standards, data quality, and overall Salesforce system usage.
• Create and maintain Salesforce configuration documentation and technical specifications.
• Stay updated with new Salesforce features and functionalities, recommending best practices to enhance existing implementations.
• Provide technical guidance to non-technical stakeholders, explaining technical concepts in non-technical terms.
• Participate in Agile development methodologies, including sprint planning, retrospectives, and daily stand-ups.
• Collaborate with teammates on system testing and validation processes, including UAT and Quality Assurance, in Salesforce and integrated systems.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.
• Over 10 years of IT experience, with more than 8 years in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components, SOQL, and SOSL.
• At least 2 years of experience in architecture and implementation of AI-driven Salesforce Einstein analytics products.
• Strong understanding of Salesforce declarative tools, including validation rules, approval processes, and workflows.
• Proficient in managing Profiles, Permission Sets, and Role Hierarchy.
• Skilled in Visualforce (Pages, Components & Controllers), Apex Triggers, Batch Apex, and Apex Classes.
• Integration experience using REST, SOAP APIs, OAuth, and Single Sign-On techniques.
• Minimum of 8 years of experience in Web Application Development, including JavaScript, CSS/HTML, jQuery, and Salesforce tools like Process Builder, Visual Flows, and Approval Processes.
• Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools (e.g., Data Loader, Xplenty, Blendo, Jitterbit).
• Familiarity with the Salesforce ecosystem and AppExchange platform integrations.
• Working knowledge of SDLC processes, Agile Scrum Methodology, and version control software like GIT and Jenkins.
• Experience with software development tools such as Azure DevOps, GitHub, and Jira.
• Knowledge of DevOps and CI/CD processes, including Salesforce DX, Git, Copado, and CI/CD pipelines.

Nice-to-haves

• Salesforce Certified Platform Developer II
• Salesforce Certified Administrator
• Salesforce Certified Force.com Developer
• Salesforce Certified Platform App Builder

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• 401(k) 4% Match
• Employee assistance program
• Vision insurance
• 401(k) matching