Lead Scrum Master

Depository Trust Clearing Corporation - Jersey City, NJ

Full-time - Mid Level

Jersey City, NJ

Credit Intermediation and Related Activities

About the position

The Lead Scrum Master at DTCC plays a pivotal role in the development squad, ensuring the effective application of Agile methodologies to manage the scrum process across geographically dispersed teams. This position is integral to delivering high-quality products and maintaining a well-defined software development life cycle. The Lead Scrum Master is responsible for overseeing cross-functional coordination, communication, and various project management tasks, including requirements traceability, release management, test case management, and defect tracking. The role requires a comprehensive understanding of Agile tools, techniques, principles, and values, which are applied to maximize the success of the squad. In this role, the Lead Scrum Master will coach the Product Owner (PO) and the squad to maintain a healthy and prioritized backlog, ensuring that user stories are refined and ready for development. The Lead Scrum Master will also participate in Scrum of Scrums sessions to align priorities, dependencies, and timelines with other squads within the Tribe. A key aspect of this position is to create a safe environment for all ceremonies, encouraging active participation from all squad members and facilitating conflict resolution when necessary. The Lead Scrum Master will ensure transparent communication with stakeholders, providing concise metrics and updates on progress, risks, and impediments. They will support the Product Owner in release planning and coordinate the movement of code between various environments, including Development, Testing, UAT, and Production. Project management responsibilities include planning, goal setting, managing job schedules, coordinating resources, and delivering projects within budget and timeline. The Lead Scrum Master is expected to build meaningful relationships with squad members, act as a change agent, and foster a culture of continuous learning and process improvement. They will also align risk and control processes into daily responsibilities to monitor and mitigate risks effectively.

Responsibilities

• Understand Agile and relevant frameworks (e.g., scrum) to maximize the success of the squad.
• Possess a comprehensive understanding of Agile tools, techniques, principles and values and apply this knowledge to the squad.
• Coach PO and squad to maintain a healthy and prioritized backlog with refined user stories.
• Balance delivery timeframes and continuous iteration to incorporate customer feedback.
• Participate in Scrum of Scrums sessions to ensure alignment on priorities, dependencies, and timelines.
• Provide role-based coaching and facilitate coaching sessions with the squad.
• Create a safe environment for all ceremonies to encourage active participation from all squad members.
• Facilitate and mediate conflicts within the squad.
• Ensure accurate and transparent communications to stakeholders with concise metrics and updates on progress, risks, and impediments.
• Support Product Owner on release planning and coordinate movement of code between environments.
• Manage project planning, goal setting, job schedules, and resource coordination.
• Deliver projects to specification using a defined development process within budget and timeline.
• Build meaningful relationships with squad members and resolve issues leveraging rapport and trust.
• Act as an enthusiastic change agent and peer, driving continuous learning and process improvements.
• Coach the squad to provide input for squad level decision making to achieve common goals.
• Identify and resolve mindset impediments as they arise.
• Encourage experimentation to support the squad's journey towards self-sufficiency.

Requirements

• Minimum of 6 years of related experience.
• Bachelor's degree preferred or equivalent experience.
• Experience in Agile Development, with Scrum Master (or similar) experience.
• Previous software development lifecycle experience.
• Scrum Master certification a plus.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
• Flexible/hybrid model of 3 days onsite and 2 days remote.