Lead Service Associate

Rite Aid - Williamsport, PA

Full-time - Entry Level

Williamsport, PA

Health and Personal Care Retailers

About the position

As a Lead Service Associate at Rite Aid, you will play a crucial role in supervising store associates and assisting in daily store operations. Your primary focus will be on providing exceptional customer service while ensuring the store runs smoothly and efficiently. This position requires strong leadership skills and a passion for helping others, as you will be the go-to person for both customers and team members.

Responsibilities

• Supervise and assist Store Associates with daily operational tasks.
• Assist customers with their shopping needs and transactions.
• Tend to merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and pleasing environment for customers and associates.
• Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements

• H.S. Diploma or General Education Degree (GED) required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits

• Competitive health plans
• Generous paid time off
• 401K matching
• Career growth opportunities