Lead Service Associate

Rite Aid - Concord, NH

Full-time - Mid Level

Concord, NH

Health and Personal Care Retailers

About the position

The Lead Service Associate at Rite Aid plays a crucial role in enhancing health and wellness in the community by supervising store associates and assisting in daily store operations. This position emphasizes providing exceptional customer service and optimizing store processes to ensure a pleasant shopping experience for customers.

Responsibilities

• Supervise and assist Store Associates with daily operational tasks.
• Assist customers with their shopping needs and transactions.
• Tend to merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and pleasing environment for customers and associates.
• Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements

• High School Diploma or GED required.
• At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Opportunities for advancement