Lead Service Associate

Rite Aid - Milford, CT

Full-time - Entry Level

Milford, CT

Health and Personal Care Retailers

About the position

The Lead Service Associate at Rite Aid plays a crucial role in supervising store associates and assisting in daily store operations. This position focuses on providing exceptional customer service while ensuring the store runs efficiently and effectively. The Lead Service Associate is expected to lead by example, optimize processes, and maintain a safe and pleasant environment for both customers and staff.

Responsibilities

• Supervise and assist Store Associates with daily operational tasks.
• Assist customers with their shopping needs and transactions.
• Tend to merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and pleasing environment for customers and associates.
• Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements

• H.S. Diploma or General Education Degree (GED) required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits

• Competitive health plans
• Generous paid time off
• 401K matching
• Career growth opportunities