Lead Site Reliability Engineer- w2 only

Computer Enterprises - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Professional, Scientific, and Technical Services

About the position

The Lead Site Reliability Engineer will be responsible for monitoring systems and infrastructure to maintain operational and performance levels. This role involves rotational on-call responsibilities and requires collaboration with other Site Reliability Engineering professionals to troubleshoot issues and provide consultation during events and incidents. The engineer will also focus on creating sustainable systems through automation and process enhancements, aiming to reduce manual functions and toil.

Responsibilities

• Analyze and proactively troubleshoot the NAS environment.
• Address all NAS related events and incidents that occur during the coverage window.
• Conduct in-depth review of all replication relationships across the NetApp storage arrays.
• Perform comprehensive review and validation of daily clones, mirrors, snaps, and vaults including re-activation and configuration.
• Carefully review the environment for non-critical or repetitive warning symptoms possibly indicative of future issues.

Requirements

• Experienced in analysis, proactive troubleshooting, and performance troubleshooting for the NAS storage environment including the creation of documentation for new processes and procedures.
• In-depth review of all replication relationships across the NetApp storage arrays.
• Ability to identify and resolve any issues with the replication relationships across the NetApp storage arrays for daily clones, mirrors, snaps, and vaults, including re-activation and configuration.
• Working knowledge of Windows Server, Unix/Linux, Solaris & AIX platforms.
• Knowledge of computer networking to include DNS and Firewall.
• ITIL Fundamentals.
• Ability to quickly learn and adapt to testing and support requirements for non-production work, including creating documentation for new processes and procedures.
• Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.