Comcast - Norristown, PA
posted 4 months ago
As the Lead Software Engineer - Site Reliability Engineering (SRE) at FreeWheel, a Comcast company, you will play a crucial role in ensuring the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. This position requires you to engage in designing, analyzing, and troubleshooting large-scale distributed systems, as well as debugging and optimizing code while automating routine tasks. You will be part of a diverse team that combines software and technology infrastructure expertise, providing subject matter expertise and resolving complex break/fix scenarios. Collaboration with engineering, vendors, and client services will be essential to deliver successful technical solutions. You will work with limited supervision and direction, executing associated functions and responsibilities while following operational practices and independently determining approaches for non-routine solutions. In this role, you will be responsible for the reliability and technical operations of the FreeWheel TV Platform Ad-Serving components. You will lead technical solutions aimed at measuring and improving the reliability, quality, and efficiency of FreeWheel platforms. Your responsibilities will include conducting complex analytical duties in the planning, deployment, testing, and evaluation of FreeWheel products. You will possess in-depth knowledge of FreeWheel platforms, infrastructure, internal processes, and teams/partners. Additionally, you will support FreeWheel-powered live events such as the Super Bowl, Olympic Games, March Madness, and FIFA World Cup. You will plug into the software release cycle, working closely with developers and tech leads to ensure that software releases are well designed, planned, implemented, released, and monitored. You will also lead the design and implementation of infrastructure as code, adhering to best practices, tool use, and quality assurance. A significant portion of your time, approximately 30%, will be dedicated to tools development, primarily using Python or Golang. This may include tools for Continuous Delivery, Infrastructure Scaling, and more. You will lead technical solutions for infrastructure and application management, monitoring, and operations with a focus on standardization and automation. Your role will involve leveraging engineering methodologies and technical knowledge in specific areas of focus, leading code-level debugging on issues escalated to the team, and managing on-call shifts, incident prevention, response, and retrospectives. Advocacy for engineering and technical operations procedures, policies, processes, and SRE best practices will be a key part of your responsibilities. You will partner with developers and vendors to identify and drive improvements in production quality, operational efficiency, and engineering productivity. Furthermore, you will provide support and influence for the Cybersecurity program needs, including patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation, and cybersecurity incident remediation efforts. Training and coaching peers and junior SRE team members will also be part of your duties, requiring consistent exercise of independent judgment and discretion in significant matters.