Lead Software QA/Test Analyst (Hybrid)

$89,928 - $178,607/Yr

CareFirst of Maryland - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Ambulatory Health Care Services

About the position

The Lead Software QA/Test Analyst is responsible for developing, modifying, and executing software test plans and scenarios to ensure that software and technical products meet quality standards. This role involves leading a team of testers, analyzing complex requirements, and managing defect management processes while communicating project statuses to stakeholders.

Responsibilities

• Develop and execute software tests to identify software problems and their root causes.
• Lead a team of testers in support of multiple projects and corporate initiatives.
• Produce test plans and test cases to determine the presence and scope of potential code defects.
• Monitor accurate and thorough test cases, scripts, and data with pre-determined results within specified scheduled dates.
• Perform test execution of all assigned test cases.
• Research and provide technical support on operational/test system defects and propose solutions.
• Lead and manage project defect management meetings and triage issues/defects found during test execution.
• Act as a liaison with internal and external customers to research, analyze, and propose solutions to complex technical, operational, and test scenarios.
• Communicate project and testing status to management.
• Document issues and risks associated with the testing effort to project stakeholders and leadership.
• Guide and mentor team of testers in support of projects and day-to-day testing efforts.

Requirements

• Bachelor's Degree in Information Technology, Engineering, or Computer Science, or 4 additional years of relevant work experience in lieu of a degree.
• 8 years of experience in software design, development, testing, and software requirement management.
• Knowledge of software development life cycle (SDLC).
• Knowledge of software test requirements and protocols.
• Excellent written and verbal communication skills.
• Ability to recognize, analyze, and solve a variety of problems.
• Experience with hardware/software/database technologies and network systems.
• Experience with databases and query languages.
• Experience with Microsoft Office products or equivalent.
• Attention to detail.

Benefits

• 401(k) matching
• Comprehensive benefits package
• Various incentive programs/plans