Verizon Communications - Cary, NC
posted 5 days ago
The Lead Specialist-Account Services at Verizon is responsible for managing customer accounts, ensuring customer satisfaction, and optimizing the overall customer experience. This role involves providing both pre and post-sales support, managing the transition of client projects, and acting as a point of contact for customer needs. The position requires a proactive approach to customer relationship management and involves overseeing project management duties across various functions.