Lead Specialist, Infrastructure Operations Lead

KPMG - Atlanta, GA

Full-time - Senior

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Lead Specialist, Infrastructure Operations Lead at KPMG is responsible for leading and mentoring the infrastructure team to ensure high performance and reliability of services. This role involves overseeing infrastructure incidents and requests, collaborating with engineering teams, and managing change in infrastructure implementations. The position is critical in adapting to the dynamic market environment and supporting the firm's growth in the Advisory practice.

Responsibilities

• Lead and mentor the infrastructure team, ensuring high levels of performance and reliability of the services
• Oversee the management of all infrastructure incidents and requests, prioritizing according to impact and urgency; accountable for all P1 & P2 management and communication
• Understand solution SDLC and help team to contribute to the solution to be production ready from the development phase
• Participate in requirement gathering, onboarding and offboarding of solutions in the environment
• Collaborate with engineering teams to ensure infrastructure solutions are scalable, secure, and effectively support software development and deployment processes
• Oversee change management of infrastructure implementations

Requirements

• Minimum eight years of recent experience in infrastructure operations, with at least three years in a leadership role
• Bachelor's degree from an accredited college or university in information technology, computer science, or related discipline, or equivalent work experience
• Proven track record of managing complex IT infrastructures in a dynamic environment, including both on-premises and cloud-based platforms
• In-depth knowledge of cloud services (for example, Azure, AWS), virtualization technologies, and network architectures
• Experience with automation tools and DevOps methodologies to streamline infrastructure management and deployment processes
• Excellent interpersonal and communication skills with a proven ability to collaborate across teams and manage stakeholder relationships
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits

• Medical and dental plans
• Vision coverage
• Disability and life insurance
• 401(k) plans
• Personal well-being benefits to support mental health
• Personal Time Off per fiscal year
• Firmwide breaks during the year
• Paid holidays