Lead Specialist, Infrastructure Operations Lead

KPMG - Orlando, FL

Full-time - Senior

Orlando, FL

Professional, Scientific, and Technical Services

About the position

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist, Infrastructure Operations Lead to join our Managed Services practice.

Responsibilities

• Lead and mentor the infrastructure team, ensuring high levels of performance and reliability of the services.
• Oversee the management of all infrastructure incidents and requests, prioritizing according to impact and urgency; accountable for all P1 & P2 management and communication.
• Understand solution SDLC and help team to contribute to the solution to be production ready from the development phase.
• Participate in requirement gathering, onboarding and offboarding of solutions in the environment.
• Collaborate with engineering teams to ensure infrastructure solutions are scalable, secure, and effectively support software development and deployment processes.
• Oversee change management of infrastructure implementations.

Requirements

• Minimum eight years of recent experience in infrastructure operations, with at least three years in a leadership role.
• Bachelor's degree from an accredited college or university in information technology, computer science, or related discipline, or equivalent work experience.
• Proven track record of managing complex IT infrastructures in a dynamic environment, including both on-premises and cloud-based platforms.
• In-depth knowledge of cloud services (for example, Azure, AWS), virtualization technologies, and network architectures.
• Experience with automation tools and DevOps methodologies to streamline infrastructure management and deployment processes.
• Excellent interpersonal and communication skills with a proven ability to collaborate across teams and manage stakeholder relationships.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance