Lead Student Information System Analyst - CSU Monterey Bay

$81,744 - $94,452/Yr

California State University - Seaside, CA

Full-time - Mid Level

Seaside, CA

5,001-10,000 employees

Educational Services

About the position

The Lead Student Information Systems Analyst at CSU Monterey Bay plays a crucial role in enhancing and supporting the university's admissions and enrollment systems. This position involves analyzing admissions and enrollment data, providing technical support, and serving as a liaison between various campus departments and IT groups. The analyst will lead initiatives to improve the student experience through effective system management and collaboration with stakeholders.

Responsibilities

• Analyze admissions and enrollment data to enhance systems and provide technical support.
• Serve as the primary contact for the Admissions Department regarding the CMS (Student Administration) system.
• Develop and expand enhancements of various components of the student information systems functionality.
• Troubleshoot issues related to assigned systems and processes as a subject matter expert.
• Prepare and maintain system/operational documentation for enrollment-related processes.
• Develop workflows and control procedures to support system administration.
• Oversee the development of end-user reports and provide guidance in business process redesign.
• Collaborate with Information Technology staff on systems infrastructure and programming issues.
• Establish controls and processes to monitor systems and data integrity.
• Provide lead work direction to the Information Technology Consultant and Administrative Analyst/Specialists team.

Requirements

• Bachelor's degree in computer science, information systems, educational technology, communications, or related fields.
• Working knowledge of automated desktop management tools in an enterprise environment.
• Experience with common software application packages and reference database systems.
• Knowledge of operational analysis techniques and excellent communication skills.
• Ability to independently plan, organize, and coordinate work in diverse situations.
• Experience in investigating and analyzing problems with broad administrative impact.
• Strong systems background as a user or functional developer.
• Advanced experience using spreadsheets, database query tools, and word processing software applications.
• Experience with campus core enterprise systems such as Oracle-PeopleSoft.

Nice-to-haves

• Experience in producing or retrofitting content for accessibility using tools like Ally, MS Office, and Adobe Acrobat.
• Familiarity with audio and video transcription/captioning.

Benefits

• Comprehensive benefits package worth 30-35% of base salary.
• Tuition waiver for up to 2 courses or 6 units per semester for employees and eligible dependents.
• Access to athletic and gym facilities on campus.
• Transportation support and pre-tax commuter benefits.
• CalPERS Retirement Plan with lifetime medical benefits for employees and dependents.