California State University - Sand City, CA

posted 25 days ago

Full-time - Mid Level
Sand City, CA
5,001-10,000 employees
Educational Services

About the position

The Lead Student Information Systems Consultant at California State University, Monterey Bay plays a crucial role in analyzing admissions and enrollment data, providing technical support for various systems that support the Office of Admissions and the Enrollment Management Division. This position serves as a liaison between campus groups and IT departments, ensuring the effective operation of student information systems and enhancing their functionality to improve student engagement and success.

Responsibilities

  • Serve as the primary contact for the Admissions Department for the CMS (Student Administration) system.
  • Develop and expand enhancements of various components of the student information systems functionality of the CMS system.
  • Troubleshoot issues related to assigned systems and processes as a subject matter expert.
  • Prepare and maintain system/operational documentation for technical aspects of enrollment-related processes.
  • Develop workflows and control procedures; support system administration and oversee the development of end-user reports.
  • Provide guidance in business process redesign and support campus stakeholders in consultation with IT staff.
  • Establish controls and processes to monitor systems and data integrity.
  • Provide lead work direction to the Information Technology Consultant- Career Analyst and the Administrative Analyst/Specialists team.
  • Support application planning/development, testing, installation support, operation, and maintenance of Student Information Systems, Salesforce, and other related systems.
  • Collaborate with other departments to address business issues and develop/refine processes that improve workflow.

Requirements

  • Bachelor's degree in computer science, information systems, educational technology, communications, or related fields.
  • Working knowledge of automated desktop management tools in an enterprise environment.
  • Experience with student information systems, FERPA compliance, and national practices regarding admissions.
  • Technical fluency with Oracle/PeopleSoft, CSU Common Management System, Microsoft Office Professional, and Google Workspace.

Nice-to-haves

  • Experience in public higher education, specifically admissions.
  • Familiarity with CSU admission requirements and Chancellor's Office admissions reporting requirements.
  • General knowledge of principles, problems, and methods of public administration.

Benefits

  • Outstanding vacation, health, dental and vision plans.
  • Membership in the California Public Employees Retirement System (CalPERS).
  • 15 paid holidays a year.
  • Access to affordable campus housing based on availability.
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