Lead System Performance Engineer

$143,800 - $215,800/Yr

AT&T - Plano, TX

Full-time - Mid Level

Plano, TX

Telecommunications

About the position

The Lead System Performance Engineer at AT&T is responsible for ensuring optimal performance and reliability of online applications through performance testing and analysis. This role involves collaborating with cross-functional teams to develop performance strategies, assess the impact of new features, and resolve performance issues using various monitoring tools. The ideal candidate will have a strong background in performance engineering and a passion for improving system performance.

Responsibilities

• Regularly analyze system performance metrics to identify opportunities for improvement.
• Investigate and develop solutions for production performance issues.
• Review new product features and user stories to identify potential performance impacts.
• Create performance-related non-functional requirements and develop scripts to test and validate the performance of new customer-facing functionalities before they go live.
• Work closely with stakeholders to develop a performance strategy that aligns with key customer journeys.
• Implement Service Level Indicators (SLIs) and ensure Service Level Objectives (SLOs) and Objectives and Key Results (OKRs) are met.
• Partner with development and operations teams to facilitate software development, delivery, and deployment.
• Perform code analysis/reviews and conduct architectural integration analysis for performance enhancements.
• Utilize performance monitoring and profiling tools, log analytics, and customer experience monitoring tools to find the root cause of performance bottlenecks.
• Work effectively within a multi-tier application environment in a large-scale, technically diverse organization.

Requirements

• Minimum of 5 years of experience in performance engineering or a related role.
• Strong experience with performance testing tools such as Soasta CloudTest, LoadRunner, or similar.
• In-depth knowledge of chaos testing best practices to ensure system resilience.
• Proficiency in using application performance monitoring tools to identify and resolve performance issues.
• Good understanding of React UI, Java, microservice technology stack, and architecture to identify problem areas during performance testing.
• Ability to analyze performance metrics and logs to diagnose and address performance issues.
• Proven ability to collaborate effectively with cross-functional teams, including developers, operations, and business stakeholders.
• Strong problem-solving skills to develop innovative solutions for performance improvements.

Nice-to-haves

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in performance testing and engineering are a plus.

Benefits

• Medical/Dental/Vision coverage.
• 401(k) plan
• Tuition reimbursement program.
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays).
• Paid Parental Leave.
• Paid Caregiver Leave.
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement.
• Disability Benefits (short term and long term).
• Life and Accidental Death Insurance.
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.