Lead Systems Analyst (Pega Decisioning Architect)

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Remote - Winchester, VA

Credit Intermediation and Related Activities

About the position

The position involves coordinating and conducting complex system analyses, feasibility studies, and implementing innovative business and technical solutions using Marketing Automation technology. The role requires planning, organizing, and overseeing full lifecycle project implementations while exercising technical knowledge across all phases of application systems analysis. The incumbent will also act as a supervisor in the absence of the primary supervisor.

Responsibilities

• Design and document complex technical solutions to functional systems requirements including feasibility evaluation, design, logical data models, system processes, programs and modules, testing and conversion procedures, and detailed design function specifications.
• Direct and develop cross departmental and highly visible complex projects and assign tasks.
• Review and approve work of staff and ensure adherence to user requirements and department standards.
• Provide input to supervisor concerning performance evaluations of section members.
• Provide technical advice and guidance to team members, staying on top of emerging technology trends.
• Design, build, and implement programs based on detailed specifications.
• Provide expert consulting and support services to internal customers.
• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements.
• Analyze and revise the most complex existing system logic difficulties.
• Determine application modifications, additions, and/or configuration codes; test and document program modules.
• Develop, test, and implement task plans.
• Develop and implement data verification methods and standard system procedures.
• Review specifications for the development of program modules for accuracy and content to ensure consistency with department standards and corporate objectives.
• Plan, coordinate, and organize coding, testing, documentation, and implementation of program modules, applications and supporting procedures for automated systems.
• Report application flexibility and scalability to management; develop project plans and provide information to leadership to assist in setting priorities.
• Lead, guide, and mentor lower level team members.

Requirements

• Extensive experience with advanced knowledge of sophisticated programming languages, such as JAVA and Python, and system technologies, including Pega Customer Decision Hub (CDH).
• Extensive experience with advanced knowledge of systems analysis and design techniques in program development.
• 5+ years in Certified Pega Decisioning Consultant role with experience on Pega 8.X versions.
• 3-5 successful project implementations in a Lead Role or held the Lead Role on a single multi-year, multi-channel project.
• Expert in developing logic and strategic treatment strategies, using AI, Machine Learning and Adaptive models within Pega CDH.
• Demonstrated ability to apply structured programming, design, and analysis techniques.
• Significant experience in iterative full lifecycle project planning and management to include planning, testing, implementing and problem solving in a large, complex environment.
• Ability to exercise initiative, good judgment, and make sound decisions.
• Demonstrate the ability to work independently and manage multiple priorities effectively.
• Advanced organizational, planning, analytical, and problem-solving skills.
• Advanced interpersonal, verbal, and written communication skills.
• Effective word processing and spreadsheet software skills.
• Effective database and presentation software skills.
• Bachelor's Degree in Computer Science or the equivalent combination of education, training, or experience.
• Ability to work with a remote team, in agile, scrum or waterfall.

Nice-to-haves

• Experience using Agile ways of working.
• Working knowledge of Navy Federal's functions, philosophy, operations, systems, and organizational objectives.
• Master's Degree in Computer Science or the equivalent combination of education, training, or experience.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the Best Companies for Latinos to Work for 2024
• Ranked in Computerworld Best Places to Work in IT
• Listed in Forbes 2024 America's Best Large Employers
• Recognized in Forbes 2023 The Best Employers for New Grads
• Included in Fortune Best Workplaces for Millennials 2023
• Ranked in Fortune Best Workplaces for Women 2023
• Listed in Fortune 100 Best Companies to Work For 2024
• Recognized by Military Times 2023 Best for Vets Employers
• Awarded Newsweek Most Loved Workplaces
• Received Ripplematch CampusForward Award - Excellence in Early Career Hiring
• Ranked in Yello and WayUp Top 100 Internship Programs