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Lead Tax Examining Technician TEMP NTE 1 year/MBE up to 3 years
United States Department of the Treasury - Kansas City, MO
posted 2 months ago
About the position
The Lead Tax Examining Technician position is a temporary role within the Department of the Treasury, specifically in the IRS Taxpayer Services Division. The technician will be responsible for managing workload distribution, providing training and support to employees, and ensuring compliance with established standards. This position requires a strong understanding of tax law and the ability to communicate effectively with both internal and external stakeholders.
Responsibilities
- Distributes, balances, monitors, and reports on workload according to established workflow or job specialization.
- Ensures equitable distribution of work among employees and timely completion of assigned tasks.
- Amends or rejects work that does not meet established standards and refers issues to the supervisor.
- Maintains current knowledge of procedures, policies, and directives; answers questions and provides training to employees.
- Resolves simple informal complaints and refers more complex issues to the supervisor; reports on employee performance and training needs.
Requirements
- One year of specialized experience equivalent to the GS-6 grade level in the Federal service, including experience with business tax law, IRS collection techniques, and tax forms.
- Experience in communicating specialized information orally and in writing to internal and external customers.
- Experience processing IMF Rejects and IMF RAW.
Nice-to-haves
- Experience in a supervisory role or leading a team.
- Familiarity with IRS policies and procedures.
Benefits
- Access to a range of federal employee benefits including health insurance and retirement plans.
