Lead Technical Content Writer

Futurex - Bulverde, TX

Full-time - Mid Level

Bulverde, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Lead Technical Content Writer at Futurex is responsible for creating and managing technical product content that effectively communicates the features and benefits of the company's encryption solutions. This role involves collaboration with various teams, including marketing, engineering, and sales, to produce high-quality technical documentation and collateral that supports customer understanding and drives market promotion.

Responsibilities

• Collaborate closely with the Director of Documentation and cross-functional teams to develop and deliver comprehensive technical product content that supports customer product knowledge.
• Work with the marketing team to create aligned and compelling technical product collateral, including white papers, implementation guides, and other technical content.
• Liaise with development teams to understand product features, benefits, and competitive differentiators, translating technical information into clear, marketable content.
• Conduct market research to identify target audiences, technical trends, and competitive landscape in the enterprise data encryption and key management industry.
• Collaborate with product, marketing, and sales teams to create technical sales enablement materials and support the sales process with accurate, compelling technical content.
• Manage multiple writing projects simultaneously, delivering high-quality technical content that meets deadlines and quality standards.

Requirements

• Proven experience (5+ years) in technical writing or content marketing in the technology or cybersecurity industry.
• Strong understanding of cybersecurity products, particularly in areas such as PKI, CA, tokenization, and data protection.
• Excellent technical writing skills with the ability to explain complex concepts clearly and engagingly.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Proficiency in content management systems and marketing tools.

Benefits

• Health, dental, vision, life, and short/long-term disability insurance
• Paid vacation, holidays, and sick leave
• Competitive compensation and opportunities for advancement
• Retirement plan with an employer contribution match