Lead Technical Program Manager - FX Payments

JPMorgan Chase - Jersey City, NJ

Full-time - Mid Level

Jersey City, NJ

Credit Intermediation and Related Activities

About the position

As a Lead Technical Program Manager in the Global Real-Time Payments team at JPMorgan Chase, you will leverage your technical expertise and leadership skills to guide complex technology projects and programs. This role focuses on driving the successful delivery of innovative solutions in the Cross-Currency Payments space, ensuring alignment with business goals and managing a diverse set of dependencies. You will work collaboratively with global teams to refine project backlogs, manage resources, and build high-performing teams, all while adhering to Agile best practices.

Responsibilities

• Organize the component delivery backlog in line with portfolio and project priorities
• Manage Projects Software Development Lifecycle by leading and collaborating closely with various groups (e.g. Product, Ops, UAT, Application Development, Architects, Compliance)
• Build clear and realistic Project Plans to support all phases of the execution
• Provide leadership updates throughout the Project execution to deliver on-time, on-budget quality solutions
• Proactively Identify and manage dependencies within and between component delivery teams
• Partner with component team members to ensure stories are refined in line with priorities and ensure that only sufficiently refined stories are accepted for development
• Ensure key Agile SCRUM ceremonies are executed including sprint planning, backlog refinement sprint reviews
• Be commercially aware and mindful of the business value of everything we do
• Demonstrate a self-motivated mindset to learn the Business as well as the Technology

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience working with ambiguity and complex technical program execution
• Strong understanding of Waterfall and Agile delivery approaches; stakeholder management; budget management, risk management and operations
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
• An effective communicator with technical audiences, able to present complex technical concepts for tech and non-tech stakeholders
• Ability to extract meaningful data and metrics from the development process to enable continuous improvement e.g. through use of Jira and other tools
• Ability to work independently, own issues to resolution and be self-motivated to achieve the best results for clients

Nice-to-haves

• Influencing Skills - a proven ability as an effective and compelling communicator in both meeting room and large audience settings
• Technical BS/BA degree or equivalent experience
• 5-7 years minimum of professional experience required leading Technology teams with strong organizational skills
• Preferred - Experience in Banking

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching