Lead Technical Program Manager, VSO

$122,600 - $176,250/Yr

UKG - Weston, FL

Full-time - Mid Level

Weston, FL

Professional, Scientific, and Technical Services

About the position

The Lead Technical Program Manager at UKG will orchestrate and deliver complex programs that drive strategic outcomes for the organization. This role requires exceptional communication skills, technical expertise, and leadership abilities to lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.

Responsibilities

• Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables.
• Provide strategic guidance and insight to support decision-making through data-driven analysis and knowledge of industry trends, organizational priorities, and technology and architecture trends.
• Drive program management excellence by leading the planning, execution, and delivery of complex programs, managing cross-functional teams, and ensuring adherence to timelines, budgets, and quality standards.
• Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting collaboration, accountability, and continuous improvement, and championing best practices in program management.
• Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues.
• Manage resources effectively, optimizing resource allocation across programs to ensure efficient and effective use of resources while delivering maximum value.
• Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging professional and technical expertise to implement innovative solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment
• Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps
• Demonstrated expertise in strategic thinking and decision-making abilities
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams
• Exceptional problem-solving abilities and a keen attention to detail
• Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels of the organization
• Able to perform in a hybrid-office role, requiring three or more days per week in the office.

Nice-to-haves

• Master's degree in Computer Science, Engineering, or a related field
• Experience with large-scale system architecture
• Experience with UKG Product Suites, Tax Services, Service Products or core Payment Solutions services
• Ability to leverage a customer-centric lens to represent the customer's needs and preferences
• Out-of-the-box thinker and results-driven problem solver
• Having a continuous learning approach, including the ability to ask relevant questions and incorporate feedback
• Experience with Aha!, JIRA, Confluence, PowerBI
• Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM.

Benefits

• Adoption and surrogacy assistance
• Tuition reimbursement
• Wellness programs
• Short-term incentive
• Long-term incentive