Disney - Los Angeles, CA
posted 3 months ago
At Disney Parks, Experiences and Products Technology & Digital, we are dedicated to creating world-class immersive digital experiences for our premier vacation brands, including Disney's Parks & Resorts, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Lead Technical Program/Project Manager plays a crucial role in identifying, planning, and coordinating a set of related projects within a program, managing their interdependencies to support specific business strategies across the Commerce Technology Portfolio and Program. This position is part of the 3PO Team, which is responsible for program/project technical project management, project financial management, and program strategy. The Lead Technical Program/Project Manager will partner with Technology, Product, and Design teams to plan and deliver against our strategic objectives. In this role, you will undertake program/project planning and develop long-term goals and objectives to achieve successful outcomes. You will participate in the annual budgeting and operating plan to support the program, building strong business relationships to define strategic plans and product roadmaps. You will lead the execution of programs/projects, coordinating and facilitating the delivery of program objectives while ensuring timely completion of tasks and maintaining the program schedule and target dates. Additionally, you will lead and advise on high-priority matrix projects that require considerable resources and high levels of functional integration and interaction with project sponsors and teams. Your responsibilities will also include conducting program meetings at leadership and executive director levels, developing and running a project change control process, and providing input and feedback to program team members. You will identify and evaluate risks associated with program activities and take appropriate actions to mitigate them. Continually reviewing available resources, you will maintain first-hand knowledge of where resources can be best allocated and reevaluate current resources to resolve project resource surplus and shortfalls. You will drive program/project results by developing strategic planning and prioritization for S/VP portfolios, facilitating evaluation and alignment on the delivery of rationalized and prioritized S/VP program input to forecasts, and producing monthly expense and capital forecasts. As a Lead Technical Program/Project Manager, you will also be responsible for maintaining a continuous view of resource demand and capacity across the program, proactively partnering with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities. You will communicate effectively with clients and other partners to gain support for the program or specific projects, ensuring all program/project partners receive orientation and appropriate training. Your role will involve conducting regular program/project status meetings, working collaboratively with development staff and support staff, and creating program presentations and reports for executive leadership, program sponsors, and partners.