Disney - Atlanta, GA
posted 4 months ago
At Disney Parks, Experiences and Products Technology & Digital, we are dedicated to creating world-class immersive digital experiences for our premier vacation brands, including Disney's Parks & Resorts, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Lead Technical Program/Project Manager plays a crucial role in identifying, planning, and coordinating a set of related projects within a program, managing their interdependencies to support specific business strategies across the Commerce Technology Portfolio and Program. This position is part of the 3PO Team, which is responsible for program/project technical project management, project financial management, and program strategy, collaborating closely with Technology, Product, and Design teams to achieve our strategic objectives. In this role, you will undertake program/project planning and develop long-term goals and objectives to ensure the successful outcome of the program. You will participate in the annual budgeting and operating plan to support the program, building strong business relationships to define strategic plans and product roadmaps. Leading the execution of the program/project, you will coordinate and facilitate the delivery of program objectives, ensuring timely completion of tasks while maintaining the program schedule and target dates. You will also lead and advise on high-priority matrix projects that require considerable resources and high levels of functional integration and interaction with project sponsors and teams. Your responsibilities will include conducting program meetings at leadership and executive director levels, developing and running a project change control process, providing input and feedback to program team members, and identifying and evaluating risks associated with program activities. You will take appropriate actions to mitigate these risks and continually review available resources to maintain first-hand knowledge of where resources can be best allocated. Additionally, you will drive program/project results by developing strategic planning and prioritization for S/VP portfolios, facilitating evaluation and alignment on the delivery of rationalized and prioritized program input to forecasts, and producing monthly expense and capital forecasts. You will also be responsible for maintaining a continuous view of resource demand and capacity across the program, proactively partnering with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities. Your ability to liaise and translate financials and objectives for various stakeholders will be essential in telling the ‘story' behind the numbers and recommending prioritization and rationalization decision-making with leaders. Cultivating and evolving partnerships and communication with leaders, Finance, and other related teams will be key to collaborating across projects for results. You will establish and maintain an area's Technology and Digital roadmap, engage with diverse team members and executive partners to understand business strategies, and align with Technology solutions. Finally, you will prepare and drive program/project communication, ensuring all partners receive orientation and appropriate training, and conduct regular program/project status meetings to keep partners' needs and requirements in view.