Lead Technical Writer- Senior Clinical Quality Analyst

$132,500 - $187,550/Yr

Wolters Kluwer - Madison, WI

Full-time - Senior

Madison, WI

Publishing Industries

About the position

The Lead Technical Writer - Senior Clinical Quality Analyst at Wolters Kluwer is responsible for representing the Clinical Solutions division in a professional and customer-focused manner. This role involves applying clinical expertise to evaluate scientific literature, conducting clinical data analysis, and ensuring the quality of proprietary drug content and clinical decision support software. The position requires collaboration with various teams to enhance clinical content and provide exceptional customer service.

Responsibilities

• Represent WKH-Clinical Solutions positively and professionally.
• Evaluate and interpret scientific literature and other evidence using clinical experience.
• Maintain subject matter expertise through continuous learning and review of relevant literature.
• Perform ongoing clinical data analysis and quality control for drug content and clinical decision support software.
• Identify and report omissions or errors in clinical data.
• Submit work for peer review and respond to feedback to improve clarity and accuracy.
• Anticipate problems and develop creative solutions to mitigate risks.
• Develop and implement policies based on clinical knowledge and expertise.
• Achieve productivity by meeting departmental and individual goals.
• Maintain professional relationships and share expertise with colleagues.
• Act as a leader within the organization, assisting and educating team members.
• Participate in new product development and provide clinical input for product design.
• Provide customer support and respond to inquiries regarding clinical content.
• Collaborate in the development of testing scenarios during the product development cycle.
• May assist in training pharmacy students and residents.
• Represent WKH on a national level and maintain relationships with authors and consultants.

Requirements

• PharmD or BSPharm with significant clinical practice experience or specialization, or other advanced clinical degree.
• A minimum of 5 years of clinical practice experience.
• A minimum of 3 years of experience in the implementation and/or analysis of Clinical Decision Support data and applications or clinical informatics.
• Pharmacy License in good standing from any U.S. State (for pharmacists).
• Extensive knowledge of clinical/content area of responsibility.
• Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills (preferred).
• Strong critical thinking and complex problem-solving skills.
• Proficiency in written and verbal communication skills.
• Computer literacy in word processing and spreadsheet use (required).
• Experience and proficiency with SQL (preferred).
• Familiarity with ontologies and standardized vocabularies such as RxNorm, SNOMED CT, ICD10, LOINC.

Nice-to-haves

• Pharmacy practice or clinical residency and/or board certification in pharmacotherapy or a specific sub-specialty (preferred).
• Certification or fellowship in clinical informatics, or prior experience collaborating with informatics teams.
• Experience with leading or collaborating on quality-focused standards, best practices, processes, and policies (preferred).
• Familiarity with CDS Hooks, SMART and FHIR standards (preferred).

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave