Lead Technical Writer- Senior Clinical Quality Analyst

$132,500 - $187,550/Yr

Wolters Kluwer - Riverwoods, IL

Full-time - Mid Level

Riverwoods, IL

Publishing Industries

About the position

The Clinical Solutions role at WKH involves applying clinical expertise to enhance clinical content and support clinical decision-making. The position requires a strong focus on customer service, collaboration with various teams, and ongoing professional development to maintain subject matter expertise. The role is hybrid, requiring two days a week in the office, and emphasizes the importance of quality control, data analysis, and effective communication within the healthcare environment.

Responsibilities

• Represent WKH-Clinical Solutions positively and professionally.
• Evaluate and interpret scientific literature and other evidence using clinical experience.
• Maintain job knowledge and subject matter expertise through literature review and other activities.
• Develop and maintain clinical expertise to improve clinical content.
• Assess and mitigate risks of drug therapy and clinical decision support.
• Perform ongoing clinical data analysis and quality control activities related to drug content and clinical decision support software.
• Identify and report omissions or errors in data and unexpected results from clinical decision support software.
• Submit work for peer review and respond to feedback.
• Review the work of others to improve clarity, consistency, accuracy, and accessibility of information.
• Anticipate problems and identify creative solutions.
• Develop and implement policies based on clinical knowledge and expertise.
• Achieve productivity by meeting deadlines and departmental goals.
• Maintain currency in clinical expertise and industry knowledge through various activities.
• Share information and expertise with colleagues at all levels.
• Act as an influential leader within the organization and assist in cross-education among teams.
• Participate in new product development and provide clinical input for product design.
• Provide customer service and support regarding clinical content issues.
• Collaborate in the development of testing scenarios during the product development cycle.
• Assist in training pharmacy students and residents as needed.
• Develop and maintain relationships with authors, contributors, and consultants.

Requirements

• PharmD or BSPharm with significant clinical practice experience or other advanced clinical degree.
• Minimum of 5 years of clinical practice experience.
• Minimum of 3 years of experience in the implementation and/or analysis of Clinical Decision Support data and applications or clinical informatics.
• Pharmacy License in good standing from any U.S. State (for pharmacists).
• Extensive knowledge of clinical/content area of responsibility.
• Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills (preferred).
• Strong critical thinking and complex problem-solving skills.
• Ability to work in a highly collaborative environment.
• Proficiency in written and verbal communication skills.
• Computer literacy in word processing and spreadsheet use (required).
• Experience and proficiency with SQL (preferred).
• Experience with ontologies and standardized vocabularies such as RxNorm, SNOMED CT, ICD10, LOINC.

Nice-to-haves

• Pharmacy practice or clinical residency and/or board certification in pharmacotherapy or a specific sub-specialty (preferred).
• Certification or fellowship in clinical informatics or experience collaborating with informatics teams.
• Experience with leading or collaborating on quality-focused standards, best practices, processes, and policies (preferred).
• Familiarity with CDS Hooks, SMART, and FHIR standards (preferred).

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave