Lead Technical Writer- Senior Clinical Quality Analyst

$132,500 - $187,550/Yr

Wolters Kluwer - Waltham, MA

Full-time - Mid Level

Waltham, MA

Publishing Industries

About the position

The Clinical Solutions role at Wolters Kluwer Health (WKH) involves applying clinical expertise to enhance clinical content and decision support systems. The position requires a strong focus on customer service, collaboration with various teams, and ongoing professional development to ensure high-quality clinical data analysis and risk assessment in drug therapy. The role is hybrid, requiring two days a week in the office, and emphasizes the importance of maintaining relationships with healthcare professionals and contributing to product development.

Responsibilities

• Represent WKH-Clinical Solutions positively and professionally.
• Evaluate and interpret scientific literature and other evidence using clinical experience.
• Maintain subject matter expertise through continuous learning and review of relevant literature.
• Assess and mitigate risks associated with drug therapy and clinical decision support.
• Perform ongoing clinical data analysis and quality control for proprietary drug content.
• Document and report data omissions or errors and unexpected results from clinical decision support software.
• Engage in collaborative peer reviews and provide constructive feedback to team members.
• Anticipate problems and identify creative solutions to mitigate risks.
• Develop and implement policies based on clinical knowledge and expertise.
• Achieve productivity by meeting departmental and individual goals.
• Maintain professional relationships and share expertise across the organization.
• Act as a leader within the organization and assist in cross-education among teams.
• Participate in new product development and provide clinical input for product design.
• Provide customer support and respond to queries regarding clinical content issues.
• Collaborate in the development of testing scenarios during the product development cycle.
• May assist in training pharmacy students and residents.
• Cultivate relationships with authors and consultants to improve content.

Requirements

• PharmD or BSPharm with significant clinical practice experience or other advanced clinical degree.
• Minimum of 5 years of clinical practice experience as a pharmacist.
• Minimum of 3 years of experience in implementing or analyzing Clinical Decision Support data and applications or clinical informatics.
• Pharmacy License in good standing from any U.S. State (for pharmacists).
• Extensive knowledge of the clinical/content area of responsibility.
• Strong critical thinking and complex problem-solving skills.
• Proficiency in written and verbal communication skills.
• Computer literacy in word processing and spreadsheet use.

Nice-to-haves

• Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills.
• Experience with SQL and relational databases.
• Familiarity with ontologies and standardized vocabularies such as RxNorm, SNOMED CT, ICD10, LOINC.
• Certification or fellowship in clinical informatics.
• Experience with CDS Hooks, SMART, and FHIR standards.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave