Lead Technician, Facility Services, Exterior Services

$54,080 - $106,080/Yr

Walmart - Hewitt, TX

Full-time - Entry Level

Hewitt, TX

10,001+ employees

General Merchandise Retailers

About the position

The Lead Technician in Facility Services, specifically in Exterior Services, is responsible for leading and participating in teams to meet customer needs and business priorities. This role involves supervising associates, coordinating work assignments, ensuring compliance with safety and quality standards, and providing expert advice in landscape management. The Lead Technician also engages in hands-on landscaping tasks and serves as a key resource for training and compliance with company policies.

Responsibilities

• Leads and participates in teams by using and sharing resources, information, and tools.
• Identifies customer needs and business priorities.
• Coordinates and executes work assignments.
• Provides advice, feedback, and support to ensure timelines and work quality are achieved.
• Models and helps team members adapt to change or new challenges.
• Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
• Teaches and supports company policies and procedures and ensures compliance.
• Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
• Maintains quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies used by associates are in proper working order.
• Ensures associates are trained on Logistics and company policies and procedures and monitors compliance.
• Distributes and maintains procedures and supporting documentation.
• Assigns and supports activities to ensure compliance with external rules and regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
• Serves as an expert in landscape management.
• Manages assigned areas using horticulture methods and solutions.
• Maintains garden beds, containers, and landscape plants.
• Leverages technology to complete work orders and maintain records, logs, and documentation.
• Performs landscaping tasks (e.g., cutting grass, weed management, raking leaves).
• Applies planting and pruning techniques as needed.
• Identifies and resolves pest and disease issues through chemical applications.
• Troubleshoots and provides customer service by communicating with facility users.
• Resolves customer problems and complaints.
• Ensures work environments are maintained according to Walmart policies and procedures.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.

Requirements

• 21 years of age or older.
• Valid, state-issued driver's license.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
• No serious traffic violations in the last 3 years, if operating a commercial motor vehicle.
• No preventable accidents in the last 3 years, if operating a commercial motor vehicle.
• Successful completion of a DOT physical and medical certification within 90 days of hire.
• Ability to read and speak in the English language.
• 2 years' experience in the landscaping/gardening industry.

Nice-to-haves

• Associate's degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Intermediate level functionality of word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).
• Landscaping/gardening crew leader or supervisor experience.
• Proficient in speaking and understanding Spanish.
• State/local licensing where required (e.g., Florida, Texas, California).

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.