Lead Technician

$49,920 - $62,400/Yr

Childress Solutions - Fredericksburg, VA

Full-time - Mid Level

Fredericksburg, VA

About the position

The Lead Technician at Childress Solutions is responsible for installing connectivity solutions, managing work crews, and ensuring high-quality installations that meet customer requirements. This role involves working on various projects, maintaining customer relationships, and ensuring compliance with industry standards. The position requires travel within the mid-Atlantic region and offers opportunities for growth within a modern office environment.

Responsibilities

• Maintain a clean, neat, professional appearance while wearing the company uniform.
• Accept direction and critiques from Team Members in higher classifications.
• Understand complex wiring diagrams and installation instructions.
• Terminate common types of fiber optic fittings efficiently to industry standards.
• Terminate copper cabling to industry standards.
• Articulate differences in testing requirements for various categories of copper media.
• Complete Telecommunication Room build-outs including rack construction and wire management.
• Implement labeling schemes as detailed in the Project Scope of Work.
• Configure and set-up test equipment for required tests on copper media.
• Perform and document optical attenuation tests on optical strands.
• Exhibit excellence in customer relation skills and maintain a calm demeanor in stressful situations.
• Motivate work crews and assign tasks to maximize efficiency.
• Follow company procedures for materials management and project administration.
• Ensure a complete project plan exists and work with the Operations Manager to tailor it as needed.
• Conduct project walk-throughs with the Operations Manager to identify concerns.
• Act as a single point of contact for the customer during installations.
• Develop a plan to manage project materials efficiently.
• Monitor progress and assign tasks to meet project milestones.
• Inform the Operations Manager weekly on project progress and issues.
• Ensure proper test equipment is available and in working order.
• Ensure installation conforms to industry standards and project Scope of Work.
• Ensure project team members follow safety procedures and company policies.
• Provide cable and component labeling with portable printing devices.
• Download and archive test results and ensure customer receives required documentation.
• Obtain Project Acceptance from the customer upon project completion.
• Maintain a neat and orderly worksite and care for company assets.
• Promote Environmental, Health & Safety policies of Childress Solutions.
• Attend training sessions to maintain vendor certifications.
• Perform other duties as assigned by the Manager.

Requirements

• Minimum of 4 years' experience in installation, maintenance & programming of Telecom Systems, TCP/IP Networks, CCTV Security, Access control & Wireless Solutions.
• Possess personal tools as outlined in the tech tier tool list.
• Ability to install, terminate & test low voltage cables & fiber optical cables.
• Strong understanding of low voltage infrastructure and related services.
• Familiarity with Bisci or equivalent industry standards.
• Ability to understand complex wiring diagrams and installation instructions.
• Ability to pass pre-employment screening.
• Valid Driver's License.
• Ability to obtain and keep a DCJS registration.
• Finger & wrist dexterity & hand/eye coordination.
• Ability to work from heights using proper fall protection.
• Ability to use small hand tools and power tools.
• Ability to climb stairs, ladders, and/or scaffolds.
• Ability to walk, stand, bend, lift to 50 lbs., and drive a vehicle.

Nice-to-haves

• Experience with project management software.
• Knowledge of additional telecommunications technologies.
• Certifications in relevant technical fields.

Benefits

• Health insurance
• Paid time off
• Company truck provided
• 2 Weeks' Vacation/PTO
• National Holiday