Lead Teller

PNC • Fairhope, AL

418d

About The Position

The Lead Teller is responsible for overseeing the daily operations of the teller line, ensuring exceptional customer service, and managing a team of tellers. This role involves training staff, handling complex transactions, and maintaining compliance with banking regulations.

Requirements

• High school diploma or equivalent required.
• Previous experience in a banking or financial services environment.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.

Nice To Haves

• Experience with cash handling and balancing cash drawers.
• Knowledge of banking products and services.

Responsibilities

• Supervise and lead the teller team to ensure efficient operations.
• Provide exceptional customer service and resolve customer inquiries.
• Train and mentor new tellers on procedures and best practices.
• Handle complex transactions and assist customers with their banking needs.
• Ensure compliance with banking regulations and internal policies.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays and vacation time
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees