Lead UI UX Engineer

About the position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Responsibilities

• Be well-versed in prototyping tools and techniques with a keen eye for accessible responsive design.
• Engage with our development and/or product teams to understand business problems and goals.
• Be comfortable and enabled to explore questions working on assorted projects on multiple platforms.
• Stay current on the latest technology and growing digital trends within UX R&D as well as FinTech.
• Collaborate closely with Clients and stakeholders to analyze product requirements / evolve features.
• Analyze and test proposed interaction design concepts using task analysis and cognitive walkthroughs.
• Develop an understanding of active and prospective Clients via secondary and primary Client research through Client interviews, usage data, etc. to detail informed Client personas and prioritized needs.
• Perform usability testing with Clients (in-person/remote); compile, analyze, and report on test results.
• Utilize current usability techniques (e.g., heuristic analysis, card sorting, affordance testing, interactive prototyping, etc.) to conduct and apply contextual inquiry and other forms of ethnographic research.
• Demonstrate proven team effort, superior analytical skills, and possess excellent interpersonal abilities.

Requirements

• Minimum of 5-7 years of direct UX work experience, including FinTech, Gov, and/or Enterprise UX practices.
• Must be able to provide a portfolio of 2-4 design case studies - including FinTech, Gov, and/or Enterprise UX.
• Bachelor's degree preferred or equivalent experience.

Nice-to-haves

• Solid knowledge of UX design principles; experience building interactive design.
• Mature interaction design skills with strong understanding of information hierarchy.
• Leverage applied knowledge of usability theory / principles; can persuade communicating design.
• Must demonstrate portfolio of interaction research / design work - school projects may be included.
• Can work independently, prioritize time between multiple projects, and adapt to different projects.
• Ability to present concepts with clarity and passion plus receive feedback with poise and empathy.
• Good judgment, strong integrity, maturity, and fairness interacting with people and confidential info.
• Strategic problem solver with bias for advanced planning to achieve scalable and sustainable growth.
• At least basic understanding of web technologies (HTML, JavaScript, CSS, databases, etc.) is expected.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).