Lead UX Interaction Designer and Researcher

$128,400 - $192,600/Yr

AT&T - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

10,001+ employees

Telecommunications

About the position

AT&T is seeking a Lead UX Interaction Designer and Researcher to join their dynamic team focused on mobile applications. This role involves researching and designing engaging user experiences while leading user research initiatives and improving UX across multiple projects. The designer will collaborate with product teams to understand user needs and create innovative interaction designs, ensuring high-quality design execution.

Responsibilities

• Work with product teams to understand user needs and functional requirements.
• Create innovative interaction designs through explorations, information architectures, wireframes, user flows, and behavior specifications.
• Conduct user research including usability testing, user interviews, qualitative research, and quantitative research.
• Collaborate with other designers to translate wireframes and other UX specifications into finished visual designs.
• Lead presentations and reviews of interaction designs with team members and stakeholders.
• Drive to reach consensus and approval.
• Engage with development to understand platform capabilities, communicate designs, support agile development, and verify design implementations.
• Develop user research plans, conduct design thinking, collect data, moderate testing sessions, and present research findings.
• Champion and communicate design best practices and guidelines to stakeholders throughout the organization.
• Effectively communicate designs across teams using engaging presentations, collaboration tools, prototypes, and narrative vision.
• Ensure design engagements are executed on time and at a high standard.

Requirements

• 5+ years' experience in the field of UX design and research with a primary focus on Information architecture, Interaction design, User-centered design, User research, or similar.
• Must provide a portfolio that demonstrates superior design skills along with your process and thinking.
• Excellent understanding of the design process, agile development, and design thinking.
• Strong understanding of user-centered design principles, design systems, and usability research methods.
• Advanced knowledge of UX design and research tools with an emphasis on Figma.
• Inter-personal skills that demonstrate the ability to work and collaborate on multi-disciplinary teams.
• Ability to respond positively to feedback and critique of UX design and research deliverables and incorporate feedback into design enhancements.
• Ability to juggle multiple projects and thinking across different products.
• Excellent written, presentation, and verbal communication skills.
• Experience in design thinking and rapid prototyping.

Nice-to-haves

• Master's or PhD in fields such as Human Computer Interaction, UX Interaction Design, Cognitive Psychology, Human Factors Engineering, or similar.

Benefits

• 401(k)
• Caregiver leave
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid holidays
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.