Lead UX Strategist

Trimble - Minnetonka, MN

Full-time - Senior

Remote - Minnetonka, MN

Professional, Scientific, and Technical Services

About the position

The Lead UX Strategist for the Transportation Mobility division at Trimble is responsible for leading user research and design initiatives using human-centered design processes. This role involves conducting on-site research to enhance user experiences, mentoring junior team members, and collaborating with product, engineering, and UX/UI teams to deliver exceptional user experiences across various platforms. The position offers a unique opportunity to work on cross-platform solutions while contributing to the improvement of Trimble's established design system.

Responsibilities

• Conduct research on key personas, professional workflows, tasks goals, and pain points to develop innovative solutions that enhance the work of transportation professionals.
• Collaborate with stakeholders including product managers to identify UX objectives, research and design requirements and execution.
• Define user research plans and lead all aspects of the research, providing hands-on work and guidance to junior team members.
• Establish, mentor, and guide a team of junior user researchers and designers.
• Execute user research studies both independently and by leading others.
• Partner with Product Managers and Marketing to recruit end-users and execute the research plan.
• Develop usability testing plans, including remote and on-site studies.
• Create user personas, customer journeys, and task workflows.
• Utilize existing design systems to ensure consistency and alignment with other solutions.
• Design workflows that optimize usability for the entire process.
• Test design prototypes for usability.
• Create low and high-fidelity designs.
• Support the implementation of high-fidelity designs by development teams.
• Collaborate with other UX designers to gather feedback and share knowledge.
• Analyze research results and incorporate findings into a compelling UX strategy.
• Develop and roll out phased project plans with existing user experience design teams to complement the UX strategy.
• Work closely with Product Managers and Engineering leadership to jointly own the project/service strategy with the team.

Requirements

• Bachelor's Degree in a related field, such as user experience design, human-computer interactions, or interaction design.
• 10+ years experience in User Experience Design field, with solid experience in Figma and/or other design software OR an equivalent combination of education and related work experience.
• Strong leadership, communication, and collaboration skills, with the ability to effectively work with global cross-functional teams and manage stakeholders.
• Passion and deep experience in designing for professional users, with an understanding of workflow and customer journey analysis.
• Solid background in human-centered design and expertise in user experience design process tools and best practices.
• Experience creating UX strategy from research and communicating it through compelling use stories and prototypes.
• Experience conducting research and leveraging data to inform design strategy and direction.
• Interest or experience in the transportation domain.
• A problem solver who enjoys working on a variety of challenges and can stay self-managed under deadlines.
• Collaborative in spirit and open to interactions and feedback, with a team-oriented mindset.
• A strong advocate and voice for the user, with a curious nature about the team, colleagues, and user perspectives.
• A strong, persuasive communicator who embraces transparency and is willing to take responsibility and initiative.

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Time off plans
• Retirement plans
• Paid Parental Leave
• Employee Stock Purchase Plan