Lead Veterinary Receptionist

$29,120 - $37,440/Yr

Premier Veterinary Hospital - Tyler, TX

Part-time,Full-time - Entry Level

Tyler, TX

Professional, Scientific, and Technical Services

About the position

The Lead Veterinary Receptionist at Premier Veterinary Hospital is responsible for overseeing the reception team and ensuring the smooth operation of front desk activities. This role focuses on delivering exceptional client service while managing administrative tasks in a busy veterinary environment.

Responsibilities

• Manage the reception team and ensure efficient front desk operations.
• Maintain operations of all front desk equipment.
• Conduct departmental reviews and assessments.
• Answer the multi-line phone system and assist clients.
• Schedule appointments and manage client check-ins and check-outs.
• Process payments and maintain accurate financial records.
• Ensure the front office is clean and organized.

Requirements

• 2 years of reception experience in a medical or veterinary setting.
• Proficiency in Microsoft Office applications.
• Strong customer service skills and a warm, caring personality.
• Ability to learn and adhere to hospital protocols and office policies.
• High school diploma or GED.

Nice-to-haves

• Veterinary office experience preferred.
• Administrative experience in a medical office setting.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Tuition reimbursement
• Paid time off
• Uniform allowance
• Employee pet discounts
• Flexible schedule