West Elm - Boulder, CO

posted about 2 months ago

Part-time - Entry Level
Boulder, CO
Gasoline Stations and Fuel Dealers

About the position

The Lead, Visual role is designed to support the management team in ensuring the store meets financial goals and provides exceptional customer service. This position involves operational functions, including opening and closing the store, maintaining visual and cleanliness standards, and training associates to enhance their selling skills and product knowledge. The role emphasizes a People First culture, focusing on treating all associates with dignity and respect while prioritizing customer experience.

Responsibilities

  • Effectively perform operational functions: open and close the store, register functions and back office procedures
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
  • Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred

Nice-to-haves

  • Experience in specialty retail

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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